PROGRAM DESCRIPTION
Executive Administrative Assistant program are designed for individuals that would like to pursue a career as an administrative assistant. The program is geared towards providing the learner the knowledge of managing, organizing the workplace, ethically working, understanding the team in the workplace, customer focus development, communication skills, technology, skills for presentation, meeting and events planning, physical and electronic records and mail management, understand documents pertaining to finances of the business and computer applications such as Microsoft office word, Microsoft office excel, Microsoft office PowerPoint, and Microsoft office outlook. The main duties and responsibilities of an executive administrative involves taking messages, scheduling appointments arranging staff meeting, managing incoming calls, billing and creating reports, proof-read documents, manage database, perform basic book-keeping and other computer related task and duties as required by the company. Companies rely on duties of executive administrative assistants to perform the day to day crucial tasks that keeps the company updated, also the companies administrative assistant at many occasions is the front line voice of the company, since they may be assigned as the first point of contact at the company by the customer, therefore the administrative assistant in many ways represents the brand of the company. Executive Administrative Assistant Program is an online program and can be done at your pace within the allotted timeframe.
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This program is designed for learner’s who want to advance their career and are unable to do so, due to their work and person obligations. ​
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At successful completion of the program the student will be awarded with a Certificate of Completion.
PROGRAM MODULES OUTLINE
Executive Administrative Assistant Program Outline
The student in this program will be learning the following topics:
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Introduction to Workplace
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Professionalism
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Organizing as an Executive Administrative Assistant
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Ethical Work
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Understanding the Team at Workplace
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Customer Orientated Focal Point
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Skills of Communication at Workplace
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Understand Technology
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Office Presentation Development
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Events and Meetings for Planning
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Record Management (Electronic and Physical) as an Executive Administrative Assistant
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Synchronizing Travel for Business
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Fundamentals of Financial Documents
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Computer Skills such as Microsoft Office Word, Excel, PowerPoint and outlook
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Microsoft® is a trademark of Microsoft Corporation.
PROGRAM KEY DETAILS
DURATION
3 Months
PROGRAM PACE
Self Paced
START DATES
1st & 15th of Every Month
ACCESS
24/7
REGISTRATION
Online or Oncampus
CLASS SIZE
Under 10
DELIVERY
Online
LANGUAGE
English
PROGRAM ONLINE LEARNING FEATURES
LEARNING PATH
All programs have a learning path that students can follow without getting off track.
TEXT TO SPEECH
If you don't feel like reading the material, you can activate the audio reader in the program.
MODULE BASED
Each program is broken down into modules to simply the contents in a section.
DASHBOARD
You can view the overall program outline from 1 single dashboard without having to switch screens.
ONLINE ATTENDANCE
When you attend the online programs, you will be able to see the duration of time spent.
STUDY TOOLS
Majority programs is equipped with study tools such as flash cards, crosswords etc.
PROGRESS TRACKER
Now you have the ease of tracking your progress while you are in the program.
ORIENTATION
All programs come with an orientation towards your program to assist you.
PROGRAM LEARNING OBJECTIVES
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Describe office administration
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Understand the duties assigned to administrative assistants
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Understand the expectations of an employer for skills related to the profession of an administrative assistant
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Describe various skills such as technical, communication, customer, interpersonal, productivity etc.
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Understand the types, structures of organization.
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Understand and describe the elements of being a professional.
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Describe and perform business etiquette.
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Explain important skills that an executive administrative assistant must possess.
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Describe factors that affect the image of an executive administrative assistant.
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Describe accountability
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Understand meeting the goals.
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Demonstrate an organized workspace.
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Manage work using planners, prioritizing, organizing, streamlining, and being productive.
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Describe work ethics and explain elements of work ethics, e.g. confidentiality, behavior, respecting etc.
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Understand the process of making ethical choices.
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Understand and describe the workplace team of the organization.
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Describe the role of the team at the workplace.
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Describe skills to be a part of the teamwork.
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Understand the challenges faced by the team at workplace.
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Explain the concept of customer focus.
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Describe the strategies to focus on customers.
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Explain and describe skills of customer service such as solving problems, listening, email, telephone, in person etc.
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Describe and explain on how to manage difficult customers.
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Understand communication skills process.
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Describe various verbal vs non-verbal skills of communication.
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Develop written communication skills.
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Develop skills of listening.
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Describe the use of technology at workplace for performing duties such as emailing, messaging, document sharing, conferencing, fax, networking, etc.
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Understand skills pertaining to communication via telephone for incoming and outgoing calls.
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Describe the process of leaving a voicemail.
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Understand the importance of security in workplace by securing email password, Wi-Fi passwords, data storage password etc.
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Describe the process of developing a presentation using computer applications such as Microsoft power point including writing and presenting the presentation.
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Describe the meeting types at the workplace.
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Describe the formats of meeting such as web-meeting, face to face meeting etc.
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Understand the role of an executive administrative assistant in meetings and conferences.
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Describe concepts pertaining to record management.
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Explain the storage, retaining, and filing of physical business records.
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Explain the storage, retaining, and filing of electronic business records.
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Describe and understand the handling of incoming and outgoing mails.
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Describe document printing and copying at workplace.
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Understand the process of handling business related national and international travels.
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Describe financial documents such as balance sheet, income statement, cash flow.
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Describe taxes, and payroll of employees.
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Understand petty cash and other transaction related to purchasing.
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Describe bank related task for workplace.
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Create and edit word documents
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Create letters using word document
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Create presentations using power point presentation
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Create excel sheet and understand the use of formulas and functions in excel.
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Understand to manage emails and calendar using outlook
PROGRAM COMPLETION REWARDS
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DIGITAL BADGE
At successful completion, you will receive digital badges that can be used online to display your achievements.
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CERTIFICATE
At the completion of the program, you will be awarded with a program completion certificate.
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CAREER HOURS
With the completion of this program, you will also be awarded with Career Enhancement Clock Hours (CECH), that may be displayed on your resume.
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TRANSCRIPT
Your completion also comes with a dedicated transcript that shows your areas of grades for each course you attended.
PROGRAM TUITION & FEES PAYMENT PLANS
